When you front desk person suggested if such a room was acceptable, I said absolutely not, and I was checked into that style room anyway. The second room, picture attached, was a prison cell with a small window. The first room the AC unit was defective and noisy and the room phone did not work. I found the rooms to be subpar for what I expect from a Caesars property and the customer service was that much worse.
It took over an hour to check in, getting put into two unacceptable rooms, before finally getting checked into what was supposed to be an upgraded room, only to check into a standard room. Thank you for taking the time to talk on 10/26 regarding the many issues I encountered during my one night stay at The Linq from 10/25 to 26, 2023.Īs a seasoned business traveler of 35 years, I was incredibly disappointed in the repeated check-in issues and what I felt was buck passing and disregard I experienced from your staff.
The following email was sent to the manager on regarding my terrible stay at the LINQ.
